About the Course
- Get SIAM Professional qualified online at your own pace
- 90 days online access
- Fully accredited
- Includes videos, quizzes, exercises, and sample exam
- Tutor support included via email
Course Overview
Course Introduction
Sample Lesson
SIAM Professional
$784.00
The SIAM Professional training course is aimed at those already working in a SIAM ecosystem and have some understanding of the basic concepts. Completion of the SIAM Foundation, although not mandatory, would be beneficial. The course includes a recap of SIAM Foundation concepts.
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Course Contents
- 7 modules are delivered in 22 easy to learn sessions
- These cover the 4 stages of the SIAM road map plus SIAM practice across the stages
- Includes video tutorials, study guides and quizzes
- Study duration: 16 hours
Modules in this course
- Module 1: Course Introduction
- Module 2: SIAM Foundation Summary and Roadmap
- Module 3: Discovery & Strategy
- Module 4: Plan & Build
- Module 5: Implement
- Module 6: Run & Improve
- Module 7: Summary and Exam Preparation
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Prerequisites
- This course does not require any existing knowledge of SIAM
- Knowledge of IT service management terminology is recommended, for example ITIL® or ISO/IEC 20000
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Exam Details
- Exam duration: 90 minutes
- Exam format: closed book, multiple choice
- Exam delivery: online, webcam proctored.
- Exam pass mark: 65% (26/40 questions)
- Exam language: Extra time is available for non-native English speakers
- Exam vouchers sold separately to training courses
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