About the Course
- ITIL 4 awareness at your own pace
- 180 days access
- Learn the essentials of ITIL and service management
- Put ITIL into the context of today’s business environment
Overview
Course Sample
ITIL 4 Lite
$78.00
Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.
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Course Contents
- 5 easy to absorb lessons covering ITIL terminology, structure, concepts and processes
- Study duration: 110 minutes
Lessons in this course:
- Lesson 1: Introduction to ITIL
- Lesson 2: Service management key concepts
- Lesson 3: Guiding principles and ITIL concepts
- Lesson 4: ITIL practices
- Lesson 5: Next steps
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Prerequisites
- This course does not require any existing knowledge of the ITIL framework
- There are no mandatory pre-requisites for the exam
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Exam Details
There is no exam associated with this course
If you’d like to gain an ITIL certification, visit our ITIL Foundation page to learn more
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