Example lesson

ITIL 4 Specialist: High Velocity IT Course, Exam and eBook


HVIT will help you to understand the rapid nature of the digital enterprise and provide you with the skills and know-how to co-create resilient and valuable digital services at speed.You will understand the benefits of a less centralized approach to IT service delivery that utilizes new ways of working and the latest digital technology to optimize end-user services and maximise investments.

You will also learn how to integrate the digital product lifecycle with ITIL’s core operating model to meet and exceed business goals

Please note that pricing includes the examination and eBook.

Peoplecert training products can only be sold with the exam voucher and eBook included.

  • Course Overview

    • Get certified at your own pace
    • 90 days online access
    • Fully accredited
    • Study guides, quizzes, sample exam and more….
    • Tutor support
    • 24/7 helpdesk
    • Exam and eBook included
  • Course Content

    9 modules containing 31 easy to absorb lessons.

    Module 1: Concepts around the high-velocity nature of the digital enterprise

    Module 2: The digital product lifecycle and the ITIL operating model

    Module 3: Key HVIT concepts and associated behaviours

    Module 4: Ensuring valuable investments

    Module 5: Ensuring fast development

    Module 6: Ensuring resilient operations

    Module 7: Ensuring co-created value

    Module 8: Ensuring assured conformance

    Module 9: Course recap and exam preparation

    Estimated study time: 18 hours

  • Prerequisities

    Candidates must hold the ITIL 4 Foundation Course certification. The ITIL 4 Foundation Course certification is a prerequisite for anyone wanting to study higher level ITIL 4 courses.

  • Exam Details

    Duration: 90 minutes

    Questions: 40 questions

    Format: closed book, multiple choice

    Delivery: online, webcam proctored – read more here

    Pass mark: 70% (28/40)

    Students must hold the ITIL 4 Foundation certificate and completed the HVIT course before requesting the exam voucher.