Course Overview


ITIL 4 Managing Professional Program


The Macanta Training online ITIL 4 Managing Professional Program is a cost-effective, high quality route to ITIL 4 Managing Professional status. Learn the practical and technical knowledge required to run successful IT-enabled services, teams and workflows. The program includes the ITIL 4 Specialist Modules Create, Deliver and Support (CDS), Drive Stakeholder Value (DSV), High Velocity IT (HVIT) and ITIL 4 Strategist Module Direct, Plan and Improve (DPI).

  • About the Course

    • Get certified at your own pace
    • 365 days online access
    • Fully accredited
    • Study guides, quizzes, sample exam and more
    • Tutor support
    • 24/7 helpdesk
  • Program Contents

    • 4 online courses
    • 4 online exams
    • Official publications

    ITIL 4 Specialist: Create, Deliver and Support (Course, Exam and eBook)

    ITIL 4 Specialist: Drive Stakeholder Value (Course, Exam and eBook)

    ITIL 4 Specialist: High Velocity IT (Course, Exam and eBook)

    ITIL 4 Specialist: Direct, Plan and Improve (Course, Exam and eBook)

  • Prerequisites

    • Students must hold the ITIL 4 Foundation certificate and must also have completed an accredited training course before taking any of the Specialist exams. Students without the Foundation have the option to include it in the MP Program without charge – just the exam fee is payable.
  • Exam Details

    Exam duration: 90 minutes

    Exam format: Closed book, multiple choice

    Exam delivery: Online, webcam proctored

    Exam pass mark: 70% (40 questions)

    Exam language: Extra-time is available for non-native English speakers