Foundations for Professionals (FFP) Package


Foundations For Professionals is an exclusive program for professionals working in IT Service Management.
Study ITIL, ISO/IEC 20000, OBASHI, SIAM, DEVOPS, COBIT, or RESILIA for a complete picture of service management excellence.

12 months training access (365 days)

Choose a package of 2, 3 or more courses that’s right for you.

You pick your own courses.

  • About the courses


    ITIL is a globally recognised set of best practices for IT service management. Every month, thousands of people around the world take the ITIL Foundation exam to improve their career prospects.

    Learn more here.


    This fully accredited SIAM Foundation course provides an introduction to service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models. It is suitable for anyone working in, or wishing to work in an organization using SIAM management practices.

    Learn more here.


    DevOps is a cultural and professional movement that stresses communication, collaboration and integration between software developers and IT operations professionals. DevOps is a new approach to IT lifecycle management, developed by the IT community.

    Learn more here.


    COBIT focuses on organisational governance and provides a rigorous, experience-based means of relating day to day IT activity to enterprise goals and stakeholder needs

    Learn more here.


    RESILIA is a set of cyber resilience best practices for organisations. Cyber resilience allows an organisation to resist, respond to and recover from attacks on their information and assets.

    Learn more here.


    OBASHI helps organisations understand their business processes and supporting IT by mapping how data flows between assets including people, processes and technology. You’ll learn how the inter-dependency between assets affects your organisation.

    Learn more here.


    ISO20000 is the global standard for IT service management. It defines a set of management processes that form a service management system which can be used for the effective delivery of services to the business and its customers. The standard is applicable to all types and sizes of service provider.

    Learn more here.

  • Course Contents

    Don’t forget that all the foundation courses included in the Foundations For Professionals Program are available entirely online, so that you can study at a time and place that suits you.

    Exams are not included in the program price but can be purchased as an extra.

  • Course Samples

    Click on the course name to view the course samples.

  • Prerequisites

    • This program does not require any existing knowledge or qualifications
    • There are no mandatory pre-requisites for the exam
  • Exam Details

    The Foundation Exams are not included in the price of the FFP Package program and should be booked separately. Details of the exams for each Foundation course can be found at the following links.

    ITIL Foundation Exam
    SIAM Foundation Exam
    DEVOPS Foundation Exam
    COBIT Foundation Exam
    RESILIA Foundation Exam
    OBASHI Foundation Exam
    ISO20000 Foundation Exam