Course Overview

Course Samples


Certified Business Relationship Manager (CBRM) Course, Exam and BoK


The online Certified Business Relationship Manager® (CBRM) course allows BRMP qualified students to take the next step in their development and learn what it means to become a strategic BRM or business partner, fostering effective business value-producing relationships.

  • About the Course

    Aimed at professionals already certified in Business Relationship Management Professional, this certification is for experienced BRM practitioners and business partners who want to demonstrate their practical knowledge attained through training, practice, and experience.

    • Get CBRM Foundation qualified at your own pace – online, this eLearning course is available on demand and provides you with the option to watch the videos as many times as you need to ensure that you fully understand the concepts before moving on.
    • 180 days online access – spread the 18 hours of study over the period that best suits you. The flexibility of the on-demand learning allows you to learn at the times you’re available
    • Fully accredited
    • Exam and CBRM BoK included with course fee
    • Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
    • Tutor support available
    • 24/7 helpdesk on hand to help you whenever you need it.
  • Course Contents

    • 6 modules – easy to absorb lessons covering ​terminology, principles, themes and exam preparation
    • Study duration: 18 hours

    Lessons in this course

    • Module 1:  Introduction to CBRM
    • Module 2: Understanding Business Relationship Maturity and Value – including the strategic BRM role, BRM impact on business value and how BRMs work with other business partner providers
    • Module 3: Assessing BRM Context – assessing business demand, relationships, capabilities and competencies
    • Module 4: Developing Strategic Relationships – planning, persuasion and politics
    • Module 5 – Optimising Business Value – innovation, management, governance, planning and optimisation
    • Module 6 – Revision and exam preparation
  • Prerequisites

    • Students must hold the Business Relationship Management Professional certification
    • Completion of an accredited course is a manda​​​​tory pre-requisite for the exam
  • Exam Details

    • Exam duration: 2 hour and 30 minutes
    • Exam format: open book (must be PDF), multiple choice
    • Exam delivery: online, webcam proctored.  Read about online exams here
    • Exam questions: 80 questions
    • Exam pass mark: 50% (40/80 questions)
    • Exam language: extra time is available for non-native English speakers.  Contact us for current translation availability
    • Exam vouchers must be used within 6 months of purchase