Online Exams Explained

ITIL Intermediate Exam


Once you’ve completed your training, you can gain a globally recognised certification with the ITIL Intermediate Exam.  The exam is online and web-proctored, so you can take it any place, any time.
Please note that an exam voucher can only be purchased if you have taken your training through Macanta.

  • Voucher Validity

    • You must request your exam voucher within 6 months of the purchase
    • Once you have requested your voucher, you have 6 months to schedule your exam before the voucher expires
    • Due to the examination scheme rules, we cannot issue a voucher without seeing a copy of your relevant course completion certificate
  • Exam Details

    • Exam duration: Intermediate 90 minutes, MALC 120 minutes
    • Exam format: closed book, multiple choice
    • Exam delivery: online, webcam proctored.  Read about online exams here
    • Exam pass mark: 70%
    • Exam language: Contact us for current translation availability
    • Exam value: Lifecycle 3 credits, Capability 4 credits, MALC 5 credits