ITIL 4 Managing Professional Transition Introduction

ITIL 4 Managing Professional Transition Module 2 Lesson 1

ITIL 4 Managing Professional Transition Course


This training course and associated certification will help candidates with existing ITIL v3 certifications transition to the ITIL 4 Managing Professional (MP) status. It will provide candidates with an understanding of new ITIL 4 concepts and definitions, as well as the key differences between ITIL 4 and previous versions of ITIL. It will also provide an overview of key elements from the four ITIL MP modules: Create, Deliver and Support, Drive Stakeholder Value, High Velocity IT, and Direct, Plan and Improve.

  • Course Overview

    • Get certified at your own pace
    • 90 or 150 days online access
    • Fully accredited
    • Study guides, quizzes, sample exam and more….
    • Tutor support
    • 24/7 helpdesk
    • Exam included
  • Course Contents

    6 modules containing easy to absorb lessons.

    • Module 1: ITIL 4 Foundation concepts – including the Service Value System and value chain
    • Module 2: Create, Deliver and Support
    • Module 3: Drive Stakeholder Value
    • Module 4: High Velocity IT
    • Module 5: Direct, Plan and Improve
    • Module 6: Course Recap and Exam Preparation
  • Prerequisites

    To take the ITIL 4 MP Transition exam, you must be an ITIL Expert (v3) or hold 17 credits from the ITIL v3 credit scheme.

  • Exam Details

    Duration: 90 minutes

    Format: closed book, multiple choice

    Delivery: online, webcam proctored – read more here

    Pass mark: 70% (28/40 questions)

    Language: extra time is available for non-native English speakers.