Foundations for Professionals (FFP) Fully Inclusive


If you want to get the full Foundations for Professionals experience and really show your IT service management knowledge, then the Fully Inclusive package is for you

  • This package includes all 7 courses and all 7 certification exams
  • 12 months (365 days) to learn about DevOps, ITIL, COBIT, ISO20000, SIAM, RESILIA and OBASHI and their benefits for organisations
  • Learn about how the full service lifecycle from governance and strategy through to project management and security
  • Learn about how to map business processes and understand their supporting IT assets
  • Learn new skills and approaches for designing and improving IT services across the lifecycle
  • Get all the usual benefits, including 24×7 tutor and technical support
  • About the courses


    ITIL is a globally recognised set of best practices for IT service management. Every month, thousands of people around the world take the ITIL Foundation exam to improve their career prospects.

    Learn more here.


    This fully accredited SIAM Foundation course provides an introduction to service integration and management, including its history, business drivers, roles, challenges and the processes that support SIAM models. It is suitable for anyone working in, or wishing to work in an organization using SIAM management practices.

    Learn more here.


    DevOps is a cultural and professional movement that stresses communication, collaboration and integration between software developers and IT operations professionals. DevOps is a new approach to IT lifecycle management, developed by the IT community.

    Learn more here.


    COBIT focuses on organisational governance and provides a rigorous, experience-based means of relating day to day IT activity to enterprise goals and stakeholder needs

    Learn more here.


    RESILIA is a set of cyber resilience best practices for organisations. Cyber resilience allows an organisation to resist, respond to and recover from attacks on their information and assets.

    Learn more here.


    OBASHI helps organisations understand their business processes and supporting IT by mapping how data flows between assets including people, processes and technology. You’ll learn how the inter-dependency between assets affects your organisation.

    Learn more here.


    ISO20000 is the global standard for IT service management. It defines a set of management processes that form a service management system which can be used for the effective delivery of services to the business and its customers. The standard is applicable to all types and sizes of service provider.

    Learn more here.

  • Course Contents

    Don’t forget that all the foundation courses included in the Foundations For Professionals Program are available entirely online, so that you can study at a time and place that suits you.

    Exams are not included in the program price but can be purchased as an extra.

  • Course Samples

    Click on the course name to view the course samples.

  • Prerequisites

    • This program does not require any existing knowledge or qualifications
    • There are no mandatory pre-requisites for the exam
  • Exam Details

    The Foundation Exams are not included in the price of the FFP Package program and should be booked separately. Details of the exams for each Foundation course can be found at the following links.

    ITIL Foundation Exam

    SIAM Foundation Exam

    DEVOPS Foundation Exam

    COBIT Foundation Exam

    RESILIA Foundation Exam

    OBASHI Foundation Exam

    ISO20000 Foundation Exam