CASM

Agile Service Management (ASM) applies agile thinking to traditional IT service management processes. It ensures that processes aren’t over-designed or unnecessarily bureaucratic, so that they supply just enough control and structure to effectively and efficiently deliver IT services. Agile service management guidance covers process design, implementation and improvement.

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  • casm

    CASM

    Certified Agile Service Manager

    The Certified Agile Service Manager course is accredited by the DevOps Institute and provides delegates with an in-depth knowledge and understanding of the agile service management (ASM) approach. Delegates will learn why ASM is being used by organizations to provide ‘just enough’ service management process and control to deliver value. Studying the ASM roles, artifacts and events will help delegates to apply ASM in their own organizations.

  • casm

    CASM

    Certified Agile Service Manager (CASM) Exam

    Once you’ve completed your training, you can gain a globally recognised certification with the Certified Agile Service Manager Exam.  The exam is accredited by the DevOps Institute, and is online and web-proctored, so you can take it any place, any time.

    Please note that an exam voucher can only be purchased if you have taken your training through Macanta.

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